1st 4Immigration |
UK immigration visas and citizenship. Appointments every week for same-day Premium visa service at Home Office. Authorised by The Office of Immigration Services Commissioner, ref. No. F200800152 | |||||
Services we provide: Indefinite Leave to Remain (Permanent UK Residency), including same-day service Points-Based categories, including same-day service: Tier 1 - for Skilled People & their family members including same-day service Tier 2 - Sponsored Workers & their family members Other categories: Spouses/Partners/Unmarried partners of UK citizens and of UK permanent residents Family members of European citizens
|
CONDITIONS OF BUSINESS 1. Introduction . These Conditions of Business set out the basis on which we provide all our services. 2. 1st 4Immigration is a trading name of MultiTravel Visas Ltd, registered in England and Wales , company number 06478902. 3. Our instructions. It is essential that we have a clear understanding of what you require. You can help us by: letting us have all relevant documents and information; informing us of any time limitations you are aware of; giving us as clear instructions as possible; dealing promptly with any questions which arise. 4. Scope of work: We shall carry out the work as detailed in the Client Care Letter(s). If the client is a company, we shall assume that these Conditions of Business and a Client Care Letter have been brought to the attention of all directors and/or authorized officers of the company. 5. Engagement: By instructing us to make representation on your behalf, you accept and abide by these Conditions and agree to follow our recommendations and advice. 6. Limitation of liability. We shall not be liable in any way for failure or delay in performance of your instructions if the failure or delay is due to causes beyond our reasonable control. Where our work on behalf of a Client also involves us in dealing with third parties we do not accept any liability which was caused by the actions of third parties. We shall not accept any liability for any consequential losses. 7. Fees. Our initial advice and eligibility assessment are free. We offer fixed fees as stated in your Client Care Letter. 8. Payment. We accept payments by cheques, bank transfers, cash, postal orders, drafts. All fees are to be paid in advance but, where timing allows, will be held in our client account until the work has been completed. We encourage paying third parties fees, such Home Office fees, direct to them but if it is not possible, we will hold such monies on our client account. Our quoted fees will remain the same if you instruct us to act for you within 3 months from the date of a Client Care Letter. Exceptions are third parties fees, which can change from time to time and is beyond our control. If we are instructed after 3 months then the fees will apply as applicable for that time. 9. Client account. Our client account is a designated bank account for the clients' money, separate from our business account. The money held there remains to belong to a respective client. We provide official receipts every time we receive money and we can provide a client account statement on request. 10. Data Protection and Confidentiality: We are registered with The Information Commissioner under Data protection Act 1998. We will treat your information as confidential and we will not pass it on to third parties except where we have a legal duty to do so. Clients are entitled to examine their files as long as it does not breach confidentiality of other client(s). Please be informed that your file(s) can be examined by The Office of Immigration Services Commissioner and it is our duty by law to disclose your file in such case. Should this happen, we are allowed to blank your personal details as long as the records remain comprehensive for examination. 11. Progress of the work: We, as a regulated immigration adviser, are required to keep you regularly informed of the progress of your case by phone, email or in writing depending on seriousness and urgency. If a case takes a while, we will produce an update at least every 3 months. We will inform you in writing within 3 working days about any significant event in your case. We will inform you in writing within 3 working days of the outcome of your case. 12. Withdrawals. Upon receipt of all documentation we will evaluate every case. If our evaluation makes us believe there is a reason (although not a straightforward ineligibility) that an application may not be approved, we will inform you (the client) at the time and keep a record of it. It is a client's choice at this point to decide whether or not to proceed. If a client decides not to proceed at this stage, we will return all documents and if applicable, refund the payment in full. If a client decides to proceed “at own risk” we will carry on and place a note of consent on client's file; no fees shall be refunded in such situations regardless of the outcome of the case. If the instruction in respect of any application is withdrawn by you once we have submitted it to the Home Office or other relevant authorities, no fee shall be refunded. Should you withdraw your instruction (application) before it has been submitted to the Home Office or another relevant authority, fees will still remain due to us. The exact amount shall be determined by us and we guarantee they will be no more than 75% of the total fee. We may decide to stop acting for you for a good reason, for example, if it turns out your case does not fall into our OISC registered level of competence. We will always give you a reasonable notice that we intend to stop acting for you, will indicate a reason, will return your documents and, if possible and applicable, will advise you on how to find another adviser. 13. Electronic communications: unless you ask us otherwise, we may correspond by means of email, internet and other electronic media. While we take reasonable steps to safeguard the security and confidentiality of the information transmitted, you acknowledge that we cannot guarantee its security and confidentiality. Emails and attachments generated by us will generally have been checked by security software before transmission. They may, however, be corrupted, intercepted or amended after they have been transmitted, and we therefore accept no liability for any loss or damage caused by any viruses, worms, Trojan Horses or other unauthorised code contained in emails and/or attachments emanating from or relayed by us. 14. Law. This relationship and contract between you and us is governed by English law and the parties agree to submit to the jurisdictions of the English Courts. 15. Complaints: If you have any concerns or complaints about the services or the process please do not hesitate to contact us. We have a Complaint Procedure available to the clients. You can also, at any time, complain the Office of Immigration Services Commissioner at: 5t h Floor, 53 Tooley Street , London SE1 2QN . Contact us: info@1st4immigration.com , phone 07795471483 and 056 026 76627. We reply on the same day. Websites for Schengen and other travel visas: www.multitravelvisas.co.uk/ |